Terms of Service

IMPORTANT NOTICE: This Agreement includes Disclaimers and a Limitation of Liability that limit Shoplinky’s liability. With very limited exceptions, disputes between you and Shoplinky must be resolved by binding arbitration and not in court.

Last Updated: February 10, 2026

1. Introduction

SHOPLINKY MARKETING MANAGEMENT and its affiliated entities (“Shoplinky”, “we”, “us”, “our”) provide an online creator collaboration and affiliate marketing platform (“Platform”) designed to facilitate partnerships between Brands and Creators across e-commerce systems and digital marketplaces.

This Terms of Service Agreement (“Agreement”) is a legally binding agreement between Shoplinky and both you and any entity you represent (collectively, “you”).

By accessing or using the Platform, you agree that you:

• Have read and understood this Agreement
• Have the authority to bind yourself or the entity you represent
• Accept all terms of this Agreement
• Will comply with all applicable Marketplace terms and rules

If you do not agree to these Terms, you must immediately discontinue use of the Platform.

2. Definitions

For purposes of this Agreement:

• Platform – The Shoplinky software platform and related services.
• Brand – A business seeking to promote products or services through creators.
• Creator – Influencers, publishers, content creators, or affiliates who promote Brand products.
• Program – An affiliate or collaboration campaign offered by a Brand.
• Program Agreement – Any agreement governing participation in a Brand’s Program.
• Deliverables – Promotional content or services provided by Creators under a Sponsored Program.
• Creator Compensation – Commissions, fees, or rewards paid to Creators.
• Event Data – Transaction or attribution data collected from integrated systems such as Shopify.
• Outside Services – Third-party services connected to the Platform (e.g., social networks or affiliate networks).
• Affiliate Partners – Third-party tracking networks, payment processors, or marketplaces used for commission validation or payments.

3. Business Use Only

• The Platform may only be used for legitimate business purposes.
• Creators may use the Platform in their individual capacity only as the sole proprietor of their business.
• The Platform is not available for personal or household use, consumers, or competitive benchmarking.
• Direct competitors of Shoplinky may not access or use the Platform without prior written consent.

4. Changes to This Agreement

• Shoplinky may update this Agreement periodically.
• We will notify the email associated with your account at least 30 days before changes take effect.
• Material changes will apply on the later of:
  • 30 days after notice is provided
  • Renewal of any applicable Order Form
• Continued use of the Platform constitutes acceptance of the updated Terms.
• Shoplinky may also modify or discontinue any feature of the Platform at its discretion.

5. Registration and Accounts

• You must be 18 years or older to create an account.
• To access the Platform, you must register using an email address or approved third-party login.
• You are responsible for maintaining account security, all activity under your account, and ensuring the accuracy of account information.

6. Platform Services

Shoplinky provides technology services that facilitate:

• Discovery between Brands and Creators
• Affiliate program tracking
• Collaboration management
• Attribution tracking
• Reporting and analytics
• Payment coordination where applicable

Shoplinky acts solely as a technology platform and does not control or guarantee the performance of Brands or Creators.

7. Programs and Program Agreements

• Brands may create affiliate or collaboration programs (“Programs”).
• Brands may require Creators to accept separate agreements (“Program Agreements”).
• Shoplinky is not a party to any Program Agreement.
• Users are solely responsible for evaluating partners, negotiating Program terms, verifying counterparties, and monitoring compliance.
• Shoplinky has no liability relating to Program Agreements.

8. Collaboration Features

• The Platform allows Brands to create sponsored campaigns (“Sponsored Programs”).
• Creators may apply to Sponsored Programs and connect Outside Services such as Instagram, YouTube, TikTok, or other social platforms.
• When a Sponsored Program is formed, the Platform records Deliverables and Creator Compensation.
• Shoplinky’s role is limited to facilitating communication, tracking performance, and coordinating payments where applicable.

9. Deliverable Tracking

• Creators must upload or submit evidence of Deliverable completion through the Platform.
• The Platform may ingest data from connected accounts to assist with verification.
• Shoplinky does not independently verify Deliverables and makes no guarantees regarding their quality, legality, or effectiveness.

10. Notifications

• The Platform may send notifications related to Program activity.
• Notification delivery is not guaranteed and failure to receive a notification does not relieve any party of obligations.

11. Escrow and Release of Creator Compensation

• For certain Sponsored Programs, Brands may be required to escrow Creator Compensation.
• If a Brand does not dispute Deliverables within the specified timeframe, the Platform may automatically release escrowed funds.
• Shoplinky’s escrow function is administrative only and does not constitute verification of Deliverables.

12. Disputed Deliverables

• Disputes regarding Deliverables must be resolved directly between Brands and Creators.
• Shoplinky may provide communication tools but does not adjudicate disputes.
• Shoplinky has no liability regarding Deliverable quality, advertising compliance, campaign results, or content performance.

13. Event Data

• Shoplinky processes Event Data from integrated sources such as Shopify.
• Commissions are calculated based on this Event Data.
• Refunds, cancellations, and chargebacks may adjust commission amounts.
• In case of disputes, final settlement will rely on verified numbers from integrated data sources.

14. Program Payments

14.1 Program Agreements

• Programs may provide Creator Compensation pursuant to a Program Agreement.
• Eligibility and payment structure are determined solely by the Brand.

14.2 Brand Responsibilities

• Brands are responsible for setting commission structures, validating transactions, applying return and fraud policies, and funding Creator Compensation.
• Commissions become payable after the Brand’s return policy period expires.
• Unless otherwise stated, Brands must release approved payments within 7 days after the return period.

14.3 Creator Compensation Terms

• Creator Compensation is earned only after valid tracked transactions, completion of return periods, and fraud checks.
• Commissions may be reversed due to refunds, chargebacks, fraud, invalid traffic, or policy violations.
• Shoplinky does not guarantee payments.

14.4 Affiliate Network Payment Terms

• Some Programs rely on Affiliate Partners.
• Affiliate Partner policies determine commission approval and payment timelines.
• Payments may take up to 90 days depending on affiliate network policies.
• Shoplinky is not responsible for Affiliate Partner actions.

15. Platform Fees

• Shoplinky charges Platform Fees to Brands according to billing settings or Order Forms.
• Failure to pay fees may result in suspension or termination.
• All unpaid fees remain due.

16. Acceptable Use

• You agree not to circumvent Platform fees, reverse engineer the Platform, scrape data, upload illegal content, violate marketplace rules, generate fraudulent traffic, or engage in fake transactions.
• Shoplinky may suspend accounts engaging in fraud or abuse.

17. Advertising Compliance

• Creators must comply with applicable advertising laws and disclosure requirements for sponsored content and endorsements.
• Failure to comply may result in suspension or removal.

18. Taxes

• Users are solely responsible for all taxes arising from payments received through the Platform.
• Shoplinky does not provide tax advice.

19. Outside Services

• The Platform may integrate with third-party services.
• These services operate under their own terms and privacy policies.
• Shoplinky is not responsible for third-party services or their actions.

20. Content and Intellectual Property

• Shoplinky owns all intellectual property rights in the Platform.
• Users receive no ownership rights.
• By uploading content, you grant Shoplinky a non-exclusive, worldwide, royalty-free license to use that content to operate and improve the Platform.

21. Data Security

• Shoplinky implements reasonable security measures.
• However, no system can guarantee absolute security and users accept the risks associated with internet data transmission.

22. Termination and Suspension

• You may close your account at any time.
• Shoplinky may suspend or terminate accounts if Platform fees remain unpaid, Creator Compensation is not funded, Terms are violated, or fraudulent activity occurs.
• Shoplinky may also terminate accounts at its discretion with or without notice.
• Payment obligations survive termination.

23. Force Majeure

• Shoplinky is not liable for delays or failure to perform due to events beyond its reasonable control including natural disasters, internet outages, cyber attacks, government actions, or third-party service failures.

24. Disclaimers

• The Platform is provided “AS IS” and “AS AVAILABLE.”
• Shoplinky disclaims all warranties including merchantability, fitness for a particular purpose, and non-infringement.

25. Limitation of Liability

• Shoplinky will not be liable for indirect damages, consequential damages, lost profits, or lost revenue.
• Total liability shall not exceed the greater of Platform Fees paid in the previous 3 months or USD 1,000.

26. Indemnification

• You agree to indemnify Shoplinky from claims arising from your use of the Platform, violation of this Agreement, breach of Program Agreements, or violation of applicable laws.

27. Dispute Resolution

• All disputes will be resolved through binding arbitration.
• Users waive the right to jury trials and class actions.
• Arbitration will be conducted in Dubai, UAE under DIAC rules.
• Either party may seek injunctive relief for intellectual property protection.

28. Governing Law

• This Agreement is governed by the laws of the United Arab Emirates without regard to conflict of law principles.

29. General Provisions

• This Agreement constitutes the entire agreement between the parties.
• Shoplinky may assign this Agreement during mergers or acquisitions.
• Users may not assign their rights without written consent.
• If any provision is invalid, the remaining provisions remain enforceable.

30. Contact

For questions regarding this Agreement:

• Website: https://shoplinky.com/contact
• Privacy Policy: https://shoplinky.com/privacy

Acceptance

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by this Agreement.